Help Center

Trinity Insights is a market intelligence platform. It reads public Bitcoin and crypto market data through several analysis engines (on-chain, macro, cycle, price, narrative, exchanges) and synthesizes them into readable charts and composite scores. It is an analytical and educational tool: it provides no investment advice and no recommendation to buy or sell.

From trinityinsights.io, click the sign-in button and create your account with your email address or one of the identity providers offered. Free access is immediate and requires no credit card. Your dashboard then lives at trinityinsights.io/dashboard.

The free plan is a discovery mode: a selection of charts in every rubric, the Trinity indicators in preview, the live market regime, the data-audit badge on every chart, and a condensed weekly brief. Paid plans unlock the full libraries and the advanced features. The full comparison lives on the pricing page: trinityinsights.io/pricing.

The left sidebar gives access to the overview screens (Pulse, Crypto, TradFi), the Trinity indicators, the analysis rubrics and your personal spaces (favorites, My Dashboards, Monitor). The top bar gathers search, theme and your account. On mobile, navigation moves to the bottom bar and the menu.

Open Settings from your dashboard (trinityinsights.io/dashboard/settings) and pick the language. The interface and the chart education exist in strict French / English parity. Your choice is remembered on your device; on the first visit, the language is detected from your browser.

In your dashboard Settings, pick the theme that suits you: several moods are offered, dark and light. The theme applies to the whole interface, charts included, and stays remembered on your device.

Yes. The application runs in the browser, on desktop and mobile alike, with navigation adapted to small screens. You can also add it to your phone's home screen from your browser menu for one-tap access. There is no app to install from a store.

Every chart ships with its own education panel, written to stay valid over time: What is it, How to read, Key zones, What to observe, Historical context, Expert notes and Common mistakes. This content exists in French and English. It is the best starting point before interpreting any curve.

Ask Trinity is the conversational assistant built into the dashboard. It answers your questions using exclusively Trinity data and education, with strict guardrails: it does not invent figures and never gives investment advice. Each plan has a request quota that resets every day. Its usage framework is described at trinityinsights.io/legal/ask-trinity.

A weekly summary of the market reading: the essential macro and on-chain points of the week, synthesized for a quick read. Its depth grows with your plan, from the condensed version to the full multi-rubric synthesis. It is delivered every week, on Sunday.

Six main rubrics structure the platform: On-Chain (Bitcoin blockchain activity), Macro Intelligence (macroeconomic environment), Cycle Intelligence (Bitcoin cycle framework), Price Intelligence (technical price reading), Narrative Intelligence (attention and narrative) and Exchange Intelligence (exchange platforms). On top of them come cross-cutting screens: the Trinity indicators, Market Intelligence, Foresight, Hyperliquid L1 and the Monitor.

Everything that can be read directly from the Bitcoin blockchain: supply and holder cohorts, valuation, miner activity, network health, risk, privacy, plus composite and technical readings. Every chart comes with its education and a data-audit badge.

The macroeconomic environment that influences the market: global liquidity, sovereign rates, major central bank decisions, ETF flows, corporate treasuries exposed to Bitcoin, sovereign adoption and macro cycles. The series come from public institutional sources and are connected to the crypto context.

The framework of Bitcoin cycles paced by halvings: position within the current cycle, comparisons across cycles, seasonality, convergences and classic cycle indicators. The goal is to place the present in a historical perspective, never to claim to predict the future.

The technical reading of price across several major assets: trend, momentum, volatility, volume and cross-asset crossings. Classic indicators are presented with the same built-in education standard as the rest of the platform.

The attention dimension of the market: what the public searches for, what the media publish, what developers build and what institutional players file as public documents. These readings help situate the interest around Bitcoin and crypto assets relative to fundamental data.

Exchange platform activity: reserves, inflows and outflows, and derivatives markets. These readings shed light on available-supply movements and participant positioning, complementing the on-chain and price rubrics.

A multi-asset screener: market overview, performance, derivatives and sentiment readings, with additional views depending on the plan. The depth of the asset universe covered and the available views depend on your plan; details live on the pricing page.

A probabilistic exploration module: it presents probability cones and scenarios built from historical data, together with their calibration. These are not predictions, let alone promises: no trajectory is guaranteed, and these readings do not constitute investment advice.

A public reading of the Hyperliquid ecosystem: market pulse, activity indicators and, depending on the plan, more advanced lenses on positioning and market structure. As everywhere else, this is observation and analysis, not recommendations.

Every chart offers period buttons, from short windows up to the full history of the series. Some series go back to Bitcoin's genesis, others start later: the depth depends on the nature of the data and its source. The accessible history depth also depends on your plan.

Depending on the chart: Bitcoin price overlay, logarithmic scale, historical events, fullscreen, share and capture, period and theme selection. The education panel always remains accessible below the chart.

Yes. You can bookmark charts as favorites to find them in one click, and compose your own dashboards in My Dashboards from the platform's building blocks. The Monitor additionally offers a synthetic information wall, configurable depending on the plan.

Alerts notify you when a reading condition is met on an indicator or a chart. The free plan shows anonymized alerts as a demonstration; paid plans let you create your own alerts, with combined conditions and advanced integrations depending on the plan.

Yes. Charts include a share tool that generates an image or a preview link suited to social networks and messaging apps. Sharing never exposes your account information.

They are proprietary models developed by Trinity Insights. Each one synthesizes a dimension of the market into a single reading, most often a 0-100 score with interpretation zones. Their purpose: offer a clear reading where you would otherwise need to cross-check dozens of charts. Their exact formulas are not disclosed; their general methodology is documented at trinityinsights.io/methodology.

The TCI places the Bitcoin market within its cycle on a 0-100 scale. Historically, low zones have coincided with accumulation phases and high zones with distribution phases. It is a context reading, not an instruction: it is interpreted together with the other rubrics and the chart's built-in education.

The TCTI is dedicated to reading the extreme zones of the cycle: it aggregates a broad set of readings to indicate when the market has historically entered top or bottom territory. Like any indicator, it describes historical probabilities, never certainties.

The Trinity Code is the platform's most condensed synthesis: an all-in-one composite that summarizes the general state of the market in a single reading. It serves as a quick entry point before exploring the rubrics in detail.

The TLBI is a forward-looking macro indicator focused on liquidity: it reads the global liquidity environment, which has historically accompanied the major market phases. It lives in the indicators rubric, with its education and interpretation zones.

The TSS aggregates several public sources to produce a sentiment score: it places the market mood between fear and euphoria. Sentiment extremes read as context, complementing fundamental data, never as an isolated instruction.

The TSMI tracks the behavior of the best-informed participants through a set of flow and positioning readings. It helps distinguish moves carried by those participants from moves carried by the crowd.

The TRI reads capital rotation across the major segments of the crypto market: where money is moving, at what pace, and in which dominant direction. It is a market-structure reading, useful to contextualize price moves.

The TAI evaluates the conditions historically associated with rotations into altcoins. It indicates whether the environment is getting closer to or further from them, without ever guaranteeing that a rotation will occur: conditions describe the past, not the future.

No. The formulas, components and weightings of the Trinity indicators are proprietary and are not disclosed: they are the core of the platform's value. However, every indicator ships with a complete education (what to observe, interpretation zones, limits) and the general methodological approach is published at trinityinsights.io/methodology.

No. No reading on the platform is a recommendation. An extreme score describes a historically rare configuration, nothing more: it can stay there for a long time, or evolve differently than in the past. Trinity Insights is an analytical and educational tool; investment decisions remain your sole responsibility and, if needed, that of a licensed advisor.

The free plan presents the indicators in preview mode. Paid plans unlock the full suite with scores, regimes and history; some decompositions and advanced lenses are reserved for the higher plans. The per-plan detail lives at trinityinsights.io/pricing.

Free is a discovery mode: a selection of charts per rubric and indicators in preview. Pro unlocks the full libraries, the Trinity indicator suite, the Ask Trinity assistant and personal alerts. Performance adds maximum depth: score decompositions, multi-cycle overlays, backtesting, exports and near real-time refresh. Team brings Performance access to several seats with team sharing. The detailed, always up-to-date comparison lives at trinityinsights.io/pricing.

All prices, in monthly or annual billing and in several major currencies, are displayed at trinityinsights.io/pricing. We do not duplicate the amounts here so that the pricing page remains the single, always up-to-date reference.

Yes: a free trial of the Pro plan is offered, with no credit card. Its duration and conditions are shown on the pricing page at activation time. At the end of the trial, your account simply returns to free access if you do not subscribe.

An early adopter offer in limited quantity: it grants the same access as the Pro plan, at a preferential locked-in price to thank the first members. If it is still available, it appears on the pricing page.

Each plan has a daily request quota, reset every day. It grows with the plan, and the Team plan applies the quota to each seat individually. The exact values per plan are displayed on the pricing page and your consumption is visible in the application.

The refresh cadence increases with the plan: daily on free access, hourly with faster key series on Pro, and near real-time on Performance and Team. Independently of the plan, some macro series only change when their source institution publishes a new value.

Yes. Free access shows a recent window; paid plans open the full history of the series, and higher plans add export capabilities. The real depth of each series also depends on its source: some go back to Bitcoin's genesis, others are younger.

The Team plan gathers several seats: you invite your colleagues by email and each seat inherits full Performance access, with its own quotas. It adds team capabilities: shared dashboards, shared notes, a team report generated every week and extended machine access. The number of included seats is shown on the pricing page.

From your dashboard account page (trinityinsights.io/dashboard/account), pick the new plan: payment is processed immediately and access unlocks right away. Moving to a lower plan takes effect according to the conditions displayed at the time of the change.

Your account, settings, favorites and personal dashboards remain saved. Only access to paid content and features closes: if you subscribe again, you find your environment exactly as you left it.

Exclusively from public, verifiable sources: the Bitcoin blockchain read from a full node, official institutions (central banks such as the Federal Reserve or the ECB, regulators such as the SEC or the CFTC, public treasuries) and recognized public market-data providers. The full approach and the source families are documented at trinityinsights.io/methodology.

It depends on the nature of each series and on your plan. Market and on-chain data follow cadences from daily to near real-time depending on the plan. Institutional macro series follow their issuer's publication rhythm: some are daily, others monthly with a normal editorial delay. Every chart displays the date of its latest point.

An internal audit engine continuously compares the platform's series against independent reference sources and publishes an audit badge on every chart, together with a data confidence score. This system is publicly documented at trinityinsights.io/methodology/tae. In addition, every chart is certified through a design protocol that guarantees consistency between its education and its rendering.

EDCD (Education-Driven Chart Design) is Trinity's design protocol: a chart's education and its visual rendering must match exactly. What an education promises (zones, thresholds, events, history), the chart must show, and vice versa. Every chart passes this validation before publication. The protocol is described at trinityinsights.io/methodology/edcd.

First check the displayed period and the scale (logarithmic or linear), then read the education panel: some readings are counter-intuitive. Next, check trinityinsights.io/status to verify system health. If doubt remains, write to [email protected] with the chart link and a screenshot: every case is verified against the reference sources.

The public page trinityinsights.io/status presents the state of the platform's components continuously: application, data engines, infrastructure and MCP server. It is the first reflex whenever something behaves unusually.

Because its source does not publish every day. Many institutional series are weekly or monthly, sometimes published with several weeks of editorial delay by their issuer. The platform integrates them as soon as they are published; stillness between two publications is therefore normal and expected.

At trinityinsights.io/methodology, with its dedicated pages: the EDCD design protocol, the data audit engine and the cycle position synthesis. The methodology is published so everyone understands how the readings are built, without disclosing the proprietary formulas.

No, never. Trinity Insights is an analytical and educational tool: no reading, score or scenario constitutes investment advice, a personalized recommendation, or an invitation to buy or sell. Past performance does not prejudge future performance. The full regulatory status is published at trinityinsights.io/legal/mentions and the associated legal pages.

It is the platform's AI-agent access, built on the Model Context Protocol (MCP). It lets your AI tools (Claude, Cursor and the other compatible clients) query Trinity charts, scores and education directly within a conversation. The accessible scope is strictly the same as your plan on the dashboard. Full presentation: trinityinsights.io/mcp.

First generate your API key in the dashboard settings, then follow your client's step-by-step guide at trinityinsights.io/docs/mcp: the documentation covers the main compatible clients (Claude Desktop, Cursor and the other MCP environments). The connection targets the official endpoint indicated in the documentation, with your key as authentication.

In your dashboard, Settings section, MCP API keys page (trinityinsights.io/dashboard/settings/api-keys-mcp). The full key is shown only at creation time: store it somewhere safe. You can revoke it and create a new one at any time from the same page.

Explore the chart catalog, read the values of a series, consult the bilingual education of every chart, query the Trinity composite indicators and run comparisons across rubrics or across cycles, depending on your plan. Every response embeds its compliance context: your agents receive analytical data, never recommendations.

Each plan has a dedicated request cadence and monthly volume, growing with the plan; the Team plan adds reinforced private access. Up-to-date values are published in the documentation (trinityinsights.io/docs/mcp) and on the pricing page.

Yes, provided you take care of it: the key is stored irreversibly server-side, access is read-only and limited to your plan's scope, and you can revoke a key at any time. Never share your key and never paste it into a public code repository. The full security posture is documented at trinityinsights.io/docs/mcp.

Yes, depending on your plan: your agents can read the scores and their interpretation (zones, phases), exactly as on the dashboard. Formulas and compositions remain undisclosed, including via MCP: an agent receives the result and its education, never the recipe.

The MCP server is designed for conversational AI agents: your tools talk to Trinity in natural language. The REST API (documented at trinityinsights.io/docs) is designed for programmed integrations: scripts, custom dashboards, data pipelines. Both respect the same access scope and the same per-plan quota policy.

Yes. The developer platform is presented at trinityinsights.io/developers and the full technical documentation (quickstart, authentication, endpoint reference) lives at trinityinsights.io/docs. A free sandbox lets you try before choosing a plan.

Check in order: that your key is active (API keys page in the settings), that it is pasted correctly in the client configuration (no spaces or line breaks), that your plan covers the tool being called, and the server health at trinityinsights.io/status. The documentation also lists common errors per client: trinityinsights.io/docs/mcp. As a last resort, regenerate a key.

From your dashboard account page (trinityinsights.io/dashboard/account): plan change, payment method, invoices and billing portal. Payments are operated by Paddle, our merchant of record, which handles collection and invoicing securely.

From the account page, open the billing portal and choose cancellation: it takes effect at the end of the period already paid, and your paid access remains active until that date. No hidden fees, no justification asked. Your account then returns to free access, with your settings preserved.

In the billing portal accessible from your dashboard account page. Every payment also produces a receipt sent by email by our payment provider. If an invoice is missing, write to [email protected].

Payments go through Paddle, which accepts the major credit cards and local payment methods depending on your country. Prices are displayed in several major currencies, with monthly or annual billing. Details are visible at payment time on the pricing page.

From your dashboard settings, open the profile management: you can change your email address, your password and your sign-in methods, and review your active sessions to sign out a device remotely. These operations go through our secure authentication module.

From your dashboard settings, launch the data export: a single-use download link is provided, valid for about one hour for security reasons. The export covers the personal data associated with your account, in line with the GDPR right to portability.

In line with the GDPR: access, rectification, erasure, restriction, objection and portability. The platform is built in Europe and hosted in the European Union. To exercise a right, write to [email protected] from your account email address. The full policy is published at trinityinsights.io/legal/confidentialite, with the subprocessor register at trinityinsights.io/legal/subprocessors.

Write to [email protected] from your account email address requesting deletion: it is processed in line with the GDPR and our privacy policy, within the legal timeframes. Remember to first cancel any ongoing subscription from the account page.

Write to [email protected] with a description of the issue and the steps to reproduce it. Please do not exploit the vulnerability beyond demonstration and do not disclose anything publicly before a fix: we treat these reports as a priority and get back to you quickly.

A consent banner gives you the choice on your first visit, and you can change your mind at any time via the "Manage cookies" link in the footer. Audience measurement is hosted in the European Union and respects your consent choice. Details: trinityinsights.io/legal/confidentialite.

First reload the page bypassing the cache (Ctrl+F5, or Cmd+Shift+R on Mac): after a platform update, an old cache can disturb rendering. Then check trinityinsights.io/status, and try without browser extensions: some blockers interfere with loading. If the issue persists, write to [email protected] with the chart link.

Check that cookies are allowed for trinityinsights.io and that your ad blocker is not preventing the authentication module from loading: it is the most frequent cause, notably on corporate networks and some VPNs. Try in private browsing to isolate the issue, then sign in again. If nothing works, write to [email protected].

Each plan has a daily request quota, reset every day: you have simply reached today's. Your consumption is visible in the application. If you regularly hit the limit, a higher plan increases the quota; details live on the pricing page.

The upgrade normally propagates within moments after payment confirmation. If content stays locked, sign out and back in to refresh your session, or reload the page. If the block persists, write to [email protected] from the email address of the account concerned: we check immediately.

It is reserved for a plan above yours. The badge next to the padlock indicates the required plan, and the pricing page (trinityinsights.io/pricing) presents the full comparison. Your current plan is visible in the top bar of your dashboard.

Often, yes: some series have a naturally short history, because the source data is recent or the asset is young. Try a shorter period or the full view. The chart's education panel specifies the nature of the series; in case of real doubt, see "A chart looks wrong" in the Data section.

No. After a deployment, your browser may hold an old version in cache: the application then reloads automatically to fetch the new one. If a screen stays stuck, force the reload (Ctrl+F5, or Cmd+Shift+R on Mac). No account data is affected.

Open your dashboard Settings and pick your language: the choice is remembered on your device and takes precedence over automatic detection. On the first visit, the language is inferred from your browser's, which may differ from your preference.

Write to [email protected], preferably from your account email address, with the link of the page concerned and a screenshot if possible: it speeds up diagnosis a lot. We reply Monday to Friday. This help center remains accessible at any time via the Help button, at the bottom left of the screen.