Liste des sous-traitants
Derniere mise a jour : 3 octobre 2026
Cadre juridique
Conformement a l'article 28 du RGPD (Reglement (UE) 2016/679) et notamment a l'article 28.2 imposant l'information prealable du responsable du traitement avant tout recours a un sous-traitant ulterieur, Trinity Insights publie la liste exhaustive de ses sous-traitants intervenant dans le traitement de donnees personnelles d'utilisateurs. Paddle, revendeur (Merchant of Record), n'y figure pas : il traite les donnees de paiement en qualite de responsable de traitement distinct.
Cette liste constitue un engagement contractuel opposable, conformement aux recommandations du Comite europeen de la protection des donnees (CEPD , Lignes directrices 07/2020 sur les concepts de responsable du traitement et de sous-traitant).
Sous-traitants actifs
| Sous-traitant | Role | Pays | Base juridique du transfert | Ajoute le | DPA |
|---|---|---|---|---|---|
| Hetzner Online GmbH | Infrastructure d'hebergement (Postgres, Next.js, FastAPI, monitoring) | Allemagne (UE) | Traitement intra-UE, aucun transfert hors EEE | 2024-01-01 | DPA |
| Clerk Inc. | Authentification utilisateur et gestion de session | Etats-Unis | EU-US Data Privacy Framework (Decision d'adequation 10/07/2023) + CCT 2021/914 en backup | 2024-01-01 | DPA |
| Loops (Astrodon Corporation) | Acheminement des emails transactionnels et de cycle de vie | Etats-Unis | Transfert UE vers Etats-Unis encadre par les Clauses Contractuelles Types (CCT 2021/914) | 2026-06-23 | DPA |
| Sentry (Functional Software Inc.) | Suivi des erreurs applicatives et monitoring de performance | Etats-Unis | EU-US Data Privacy Framework + CCT 2021/914 en backup | 2024-01-01 | DPA |
| PostHog Inc. | Analytique produit (consentement requis, instance UE-hebergee) | Union europeenne (Francfort) | Traitement intra-UE via eu.posthog.com | 2024-01-01 | DPA |
| Mistral AI | Assistant conversationnel Trinity AI (API LLM hebergee en UE) | France (UE) | Traitement intra-UE, aucun transfert hors EEE | 2026-04-01 | DPA |
| Cloudflare Inc. | DNS, CDN, pare-feu applicatif (WAF), protection DDoS, redirection des e-mails de contact | Etats-Unis | EU-US Data Privacy Framework + CCT 2021/914 | 2024-01-01 | DPA |
| Google LLC | Messagerie recevant les e-mails adresses a nos adresses de contact | Etats-Unis | EU-US Data Privacy Framework (Decision d'adequation 10/07/2023) | 2026-10-03 | - |
| Discord Inc. | Notifications internes d'exploitation (sans donnee nominative) | Etats-Unis | EU-US Data Privacy Framework (Decision d'adequation 10/07/2023) | 2026-10-03 | - |
Notification prealable et droit d'opposition
Toute modification substantielle de la liste (ajout, retrait ou changement de role d'un sous-traitant) fait l'objet d'une notification a l'Utilisateur au moins trente (30) jours avant son entree en vigueur, par email et par bandeau d'information dans le tableau de bord du Service.
L'Utilisateur dispose d'un droit d'opposition raisonnee a tout ajout de sous-traitant. En cas d'opposition fondee, Trinity Insights pourra, a sa discretion, retirer le sous-traitant concerne ou resilier le contrat avec remboursement prorata temporis du mois en cours.
Pour s'opposer a un nouveau sous-traitant ou exercer tout autre droit relatif a cette liste, contactez [email protected].
Mecanismes de transfert hors UE
Les transferts de donnees personnelles vers des sous-traitants situes hors de l'Espace Economique Europeen (EEE) reposent sur les mecanismes prevus aux articles 44 a 49 du RGPD :
- Decisions d'adequation de la Commission europeenne (notamment Data Privacy Framework UE-US du 10 juillet 2023) ;
- Clauses Contractuelles Types (CCT 2021/914) en backup et pour les transferts non couverts par decision d'adequation ;
- Analyses d'impact des transferts (TIA) conformement aux Recommandations 01/2020 du CEPD post-arret Schrems II.
Conforme RGPD Art. 28-2 · CEPD Lignes directrices 07/2020 · Convention 108+
Sub-processors
Last updated: October 3, 2026
Legal framework
In accordance with Article 28 of the GDPR (Regulation (EU) 2016/679), and in particular Article 28.2 imposing prior information of the data controller before engaging a sub-processor, Trinity Insights publishes the exhaustive list of its sub-processors involved in the processing of users' personal data. Paddle, the reseller (Merchant of Record), is not listed: it processes payment data as a separate controller.
This list constitutes an enforceable contractual commitment, in accordance with the European Data Protection Board (EDPB) Guidelines 07/2020 on the concepts of controller and processor.
Active sub-processors
| Sub-processor | Role | Country | Transfer legal basis | Added | DPA |
|---|---|---|---|---|---|
| Hetzner Online GmbH | Hosting infrastructure (Postgres, Next.js, FastAPI, monitoring) | Germany (EU) | EU intra-Union processing, no transfer outside EEA | 2024-01-01 | DPA |
| Clerk Inc. | User authentication and session management | United States | EU-US Data Privacy Framework (Adequacy Decision 10/07/2023) + SCC 2021/914 backup | 2024-01-01 | DPA |
| Loops (Astrodon Corporation) | Transactional and lifecycle email delivery | United States | EU-to-US transfer under Standard Contractual Clauses (SCC 2021/914) | 2026-06-23 | DPA |
| Sentry (Functional Software Inc.) | Application error tracking and performance monitoring | United States | EU-US Data Privacy Framework + SCC 2021/914 backup | 2024-01-01 | DPA |
| PostHog Inc. | Product analytics (consent-gated, EU-hosted instance) | European Union (Frankfurt) | EU intra-Union processing via eu.posthog.com | 2024-01-01 | DPA |
| Mistral AI | Trinity AI conversational assistant (EU-hosted LLM API) | France (EU) | EU intra-Union processing, no transfer outside EEA | 2026-04-01 | DPA |
| Cloudflare Inc. | DNS, CDN, web application firewall (WAF), DDoS protection, forwarding of contact e-mails | United States | EU-US Data Privacy Framework + SCC 2021/914 | 2024-01-01 | DPA |
| Google LLC | Mailbox receiving e-mails sent to our contact addresses | United States | EU-US Data Privacy Framework (Adequacy Decision 10/07/2023) | 2026-10-03 | - |
| Discord Inc. | Internal operational notifications (no personal names) | United States | EU-US Data Privacy Framework (Adequacy Decision 10/07/2023) | 2026-10-03 | - |
Prior notification and right to object
Any substantial modification to the list (addition, removal, or role change of a sub-processor) is notified to the User at least thirty (30) days before it takes effect, by email and by an information banner in the Service dashboard.
The User has a right to object on reasoned grounds to any new sub-processor addition. In case of a well-founded objection, Trinity Insights may, at its discretion, withdraw the sub-processor concerned or terminate the contract with a pro rata temporis refund of the current month.
To object to a new sub-processor or to exercise any other right relating to this list, contact [email protected].
Non-EU transfer mechanisms
Transfers of personal data to sub-processors located outside the European Economic Area (EEA) rely on the mechanisms provided in Articles 44 to 49 of the GDPR:
- European Commission adequacy decisions (in particular the EU-US Data Privacy Framework of July 10, 2023);
- Standard Contractual Clauses (SCC 2021/914) as backup and for transfers not covered by an adequacy decision;
- Transfer Impact Assessments (TIA) in accordance with EDPB Recommendations 01/2020 post-Schrems II.
GDPR Art. 28-2 compliant · EDPB Guidelines 07/2020 · Convention 108+